FAQ

Frequently Asked Questions

What currency do you use?

All prices are displayed in USD unless Shopify shows a localized currency option for your region.

How long does shipping take?

House55Co works with multiple fulfillment partners, so processing and delivery times can vary by product. Estimated timing and tracking information are provided when available. See our Shipping page for more details.

Will items from the same order arrive together?

Not always. Products may be fulfilled by different partners and can arrive in separate packages.

How do I track my order?

Use the tracking link in your shipping confirmation. You can also review your order from your customer account when available.

Can I change or cancel an order?

Contact us as soon as possible. Once fulfillment has started, changes or cancellations may no longer be possible.

What if there is a problem with my order?

Use the Contact page and include your order number, a description of the issue, and photos when relevant.